If your iPhone or iPod touch won't charge

If your battery won't accuse or charges slowly, or if an warning bulletin appears, acquire what to do.

Plug into power

To accuse your device, follow these steps:

  1. Connect your device to the USB cable that comes with it.
  2. Plug into one of these three power sources:

Wall power outlet

Plug your USB charging cable into a USB power adapter, then plug the adapter into the wall.

Computer

Plug your charging cablevision into a USB ii.0 or 3.0 port on a computer that's on and non in sleep mode. Don't employ the USB ports on your keyboard.

Ability accessory

Plug your cablevision into a powered USB hub, docking station, or other Apple-certified accompaniment.

If you lot're trying to accuse wirelessly with an iPhone viii or later, first make certain that yous tin can charge with the USB cablevision that came with your device. If that works, then get assist with wireless charging. For a 3rd-party accessory, check that it'southward Apple certified.

When your device charges, a lightning commodities appears inside the battery icon in the status bar , or a large battery icon on your Lock Screen .

  • My device charges slowly or won't charge

  • My device stopped charging at 80 percent

  • Accessory Non Supported or Certified bulletin

If your device charges slowly or won't accuse

Follow these steps and try again afterwards each:

  1. Bank check your charging cable and USB adapter for signs of damage, similar breakage or bent prongs. Don't use damaged accessories.
    Lightning to USB and a USB-C wall adapter
  2. Employ a wall power outlet and check for house connections betwixt your charging cable, USB wall adapter, and wall outlet or Ac ability cablevision, or try a dissimilar outlet.
  3. Remove whatsoever droppings from the charging port on the lesser of your device, then firmly plug your charging cable into your device. If the charging port is damaged, your device probably needs service.

    Image of the charging port.

  4. Let your device charge for a half hour.
  5. If your device is however unresponsive, force restart your device:
    • iPhone 8 or after and iPhone SE (2nd generation): Press and quickly release the volume upwards button. Press and speedily release the volume down button. Press and concord the side button until the Apple logo appears.
    • iPhone vii, iPhone 7 Plus, and iPod touch (7th generation): Press and concord both the side (or tiptop) button and the volume down push until the Apple logo appears.
    • iPhone 6s or earlier, iPhone SE (1st generation), and iPod bear on (sixth generation) or earlier: Press and hold both the side (or top) push button and the Home button until the Apple logo appears.
  6. Let your device accuse for another half hour.
  7. If your device even so won't power on or charge, take your device, charging cablevision, and charging adapter to an Apple Store or Apple tree Authorized Service Provider for evaluation. You can also contact Apple tree Back up.

If your device stopped charging at fourscore percentage

Your iPhone might get slightly warmer while information technology charges. To extend the lifespan of your bombardment, if the battery gets also warm, software might limit charging above lxxx percent. Your iPhone will charge over again when the temperature drops. Try moving your iPhone and charger to a cooler location.

iOS 13 and afterwards utilize Optimized Battery Charging to slow the charge per unit of battery aging by reducing the fourth dimension that your iPhone spends fully charged. Your iPhone uses on-device machine learning to understand your daily charging routine and so that it can wait until yous need to employ your iPhone to finish charging past 80 pct.* Optimized Bombardment Charging is active only when your iPhone predicts that information technology will exist connected to a charger for a long flow of time.

* Information regarding your charging routine is stored only on your iPhone. The data isn't included in backups and isn't shared with Apple tree.

If an alert says that your accessory isn't supported or certified

These alerts can appear for a few reasons:

  • Your iOS device might have a dirty or damaged charging port
  • Your charging accompaniment is lacking, damaged, or isn't Apple-certified
  • Your USB charger isn't designed to charge devices

Follow these steps:

  1. Remove whatsoever debris from the charging port on the bottom of your device.
  2. Restart your iPhone or iPod bear on.
  3. Attempt a different USB cablevision or charger.
  4. Brand certain that you have the latest version of iOS.
  5. Contact Apple Support to prepare up service.

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